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Intranet Co-ordinator

Department: Services

Reporting to: Business Services Manager

Location: Cardiff 

The Intranet Co-ordinator will be responsible for the day to day operation of the existing group intranet site (SharePoint 2007) and will work on the ongoing project to develop the new group intranet (Umbraco) scheduled for delivery in November 2014.  You will develop and populate engaging and well structured content and develop and maintain the visual design and site navigation.  In addition you will be responsible for liaising with key stakeholders and training team members and users.


Main Duties and Responsibilities:

  • Liaise with colleagues across the business to source, write, edit and publish high quality content including copy, images, graphics, surveys and videos, ensuring that it is informative, engaging and relevant to the audiences.
  • Develop site navigation and meta tagging structure
  • Participate in the design of the site layout, page design and standards;
  • Develop appropriate procedures, policies and governance documentation to manage content, workflow, approval and change processes;
  • Co-ordinate projects to improve sections of the intranet or deliver new tools through the intranet;
  • Monitor site analytics and report on key performance indicators (KPIs);
  • Communicate actively with all main stakeholders and user groups
  • Provide introductions and training to users;
  • Any other task as may be defined by the Head of Services to meet the operational needs of the department


Knowledge, Skills, Abilities and Experience


  • 2-5 years experience implementing or managing intranets;
  • Experience of working with content management systems;
  • An understanding of the components of common web technology (HTML/CSS/Javascript);
  • Excellent verbal and written skills;
  • Strong editorial and copywriting skills;
  • Awareness of the latest trends in web design;
  • Experience of working directly with customers with a strong focus on delivering the highest standards of customer care at all times;
  • Attention to detail;
  • Ability to prioritise work under pressure;
  • Good interpersonal skills.


Knowledge, Skills, Abilities and Experience


  • Knowledge or experience of working with Umbraco
  • Knowledge  or experience of working with SharePoint 2013
  • Experience of working within the Financial Services sector


Application form


Apply now

To apply send your application form to: recruitment@financewales.co.uk